1. Who is Clever Internet?
Clever Internet is the budget web hosting division of Signetique LLC, part of the Signetique network of worldwide hosting companies with presence in Australia, New Zealand, USA, Malaysia, India and Singapore.

2. How many years have you been in business?
Established in 1995, we are one of the most experienced web hosting companies in the world with thousands of customers worldwide.

3. How are you able to provide web hosting at such low prices?
By providing purely email support and by using a highly efficient and automated way of managing our business process, we are able to cut down on our operation costs. We are passing that savings to our clients, as reflected in our low pricing.

4.How responsive is your technical support?
As we operate on a 24/7 basis, your email queries will be attended to very promptly.

5. What payment mode do you accept?
Presently, we only accept payment by Visa, MasterCard and American Express.

6. Who is your credit card payment processor?
We are presently using WorldPay as our payment gateway provider. They are owned by The Royal Bank of Scotland Group - the 5th largest banking group in the world. With 128-bit SSL encryption, your credit card details remain secure when you transact online with us.

7. Do you provide an invoice for our record?
Yes, we will provide a soft-copy invoice for you via email.

8. What is your technology architecture like?
Our network of servers is linked via multiple and redundant OC48 to AT&T, AboveNet, Global Crossing, Sprint & Time Warner. We use Top-of-the-line dual XEON servers with RAID mirroring.

9. What platforms do you support?
We maintain Linux servers (Debian 3.0), using Apache for HTTP delivery and Qmail for MTA and Windows servers with IIS and support for Frontpage extensions.

10. How do I get my domain name?
With every Clever Internet account, we include a domain name of your choice (subject to availability – limited to top-level domains ending in .com, .net, .org, .biz, .info and .name) FREE. Please note that other domain names, like ".com.au" domain names, have to be purchased at the price of just A$59.95 for a 2-year registration.

11. I already have a domain name, how do I host it with you?
After you have signed up with us, contact your present domain name registrar and change the name servers of your domain name to:
NS1.NETDNS.NET
NS2.NETDNS.NET

12. Can I purchase more domain names from you?
Definitely! ".com" domain names cost only A$24.95 per year when you purchase them from us. Domain names ending in ".au" can be purchased at just A$59.95 for 2 years. To purchase a domain name, click on the “Order” button, and search for the domain name of your choice to check for its availability. Just follow the simple online instructions to complete your order.

13. Can I have more than one domain name hosted on my account?
Yes. Please refer to the specific plans with regard to the limit of domain names you can host per account.

14. Can I create sub-domains within my account?
Yes, using our control panel, SiteManager, you can set up sub-domain names dynamically.

15. Great! I love your plans, how do I sign up?
You can sign up online using our online interactive system. Please click [here].

16. What is your policy concerning the kind of websites that can be hosted with you?
Clever Internet accepts all personal and commercial websites, except adult and hate sites. All websites must conform
to our TOS (Terms of Service). Any violations to our TOS will result in immediate termination of your account and all monies paid to us will not be refunded.